You can place an order with any grand format printer, but if you’re looking to build up the grand format side of your sign shop or print brokerage business, you need more than an order-taker.
First and foremost, expect a grand format printer to possess comprehensive capabilities. You should expect them to turn out superior quality products. But you aren’t looking for a one-time service provider, you’re looking for a long-term partnership for grand and large format printing services. Someone you can count on to have your back when it comes to grand format printing, now and down the road.
A true partner willingly gives you that “something extra” that turns excellent quality and pricing into exceptional value.
What sort of extras should you expect from your grand format printer?
- A full complement of finishing services, so your jobs aren’t just printed, they are 100% ready to install. You might need welding, hems, grommets, Velcro, webbing, gaskets, or specialty laminates or coatings.
- Dye-sublimation as well as other types of printing, and direct-to-substrate printing as well as roll-to-roll.
- Value-added services such as trade show hardware rental. When your customer gets the whole package from one source, you save time and hassle looking for rentals, and you never have to wonder if visuals will fit perfectly.
“Extra mile” attitude
The right partner is always willing to do whatever it takes to give you stand-out service and results. They know full well that the better they make you look to your customers, the more you’ll want to do business with them. Everybody wins.
That starts with a dedicated account manager. You don’t need a salesperson, you need someone on the inside who knows your business, understands the challenges your customers face, and is committed to helping you pull it all together beautifully, on time and on budget, every time. You’ll get personalized attention every step of the way.
You can tell they want your business. They’re excited about your latest job, no matter what it is. They’re excited about tackling new grand format challenges and helping you break new ground for your business. Nothing makes them happier than teaming up with you to deliver better-than-expected results to your customers.
Whether it’s an off-the-wall project idea or an “unreasonable” turnaround time, the right partner never says, “We can’t do that.” They say, “Let’s find a way to make that work.” They understand that just because a job is a “rush” doesn’t mean it should look or perform like one.
One more point to keep in mind. The last thing you need is a grand format printer who’s competing with you for customers. So the most important “extra” of all is wholesale focus. A printer who markets only to resellers, not end-users, has just one goal: going the extra mile for you. For more information on choosing a grand format printer, download our eBook. Simply click the button below.